Identity Software Solutions
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DOWNLOAD FREEFREE DEMOVIDEOBENEFITS
DOWNLOAD FREEFREE DEMOVIDEOBENEFITS
DOWNLOAD FREEFREE DEMOVIDEOBENEFITS
DOWNLOAD FREEFREE DEMOVIDEOBENEFITS
DOWNLOAD FREEFREE DEMOVIDEOBENEFITS
DOWNLOAD FREEFREE DEMOVIDEOBENEFITS
DOWNLOAD FREEFREE DEMOVIDEOBENEFITS
FREE DOWNLOADFREE DEMOVIDEOBENEFITS

How Mobile Assist Works?

Mobile Assist helps manage critical ServiceNow work from your mobile using ServiceNow Agent app. It centrally organizes all Incidents, Problems, Changes or tasks from any table. Also get critical mobile alerts, SLAs, important Dashboards, Service Portal, Knowledge Base, Smart Directory and much more.

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Benefits

SLA Tracking

Track all your upcoming SLAs and the breached ones at one central place. This will help you minimize your SLA breaches and save time.

Dashboards and Reports

Review your Dashboards and Reports from your mobile, at your convenience.

Be Organized

View all the Open, Assigned and Unassigned tasks of you’s or your group’s, centrally from any ServiceNow table (any task extended table).

Mobile Alerts

Get push notifications for task assignments, SLA warnings, SLA breaches and more. Easy to configure based on what you need.

Smart Directory

Access your company’s contacts available in ServiceNow and call, email, text directly.

Self Service

Empowering you with the access to our knowledge base and Submit Requests option.

Announcements

Send business critical mobile announcements to selected or all users.

Reminders

Add mobile reminders for your open tasks with bonus emails.

Customer Service Management

Manage and resolve your cases right from your mobile.

About Us

Identity Software Solutions was founded on a simple, powerful idea: provide IT and management consulting services, which will allow our customers to evolve through

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Quick Links

  • Mobile Assist
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Contact Us

Phone: (571)781-0720
Email: support@identitysol.com

Address:4000 Legato Rd, Suite 1100, Fairfax, VA 22033

Need Support?

Please visit Support page here»

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