Track all your upcoming SLAs and the breached ones at one central place. This will help you minimize your SLA breaches and save time.
How Mobile Assist Works?
Mobile Assist helps manage critical ServiceNow work from your mobile using ServiceNow Agent app. It centrally organizes all Incidents, Problems, Changes or tasks from any table. Also get critical mobile alerts, SLAs, important Dashboards, Service Portal, Knowledge Base, Smart Directory and much more.
Review your Dashboards and Reports from your mobile, at your convenience.
View all the Open, Assigned and Unassigned tasks of you’s or your group’s, centrally from any ServiceNow table (any task extended table).
Get push notifications for task assignments, SLA warnings, SLA breaches and more. Easy to configure based on what you need.
Access your company’s contacts available in ServiceNow and call, email, text directly.
Empowering you with the access to our knowledge base and Submit Requests option.
Send business critical mobile announcements to selected or all users.
Add mobile reminders for your open tasks with bonus emails.
Manage and resolve your cases right from your mobile.